Hilton Phoenix Resort at the Peak
7677 N 16th St, Phoenix, AZ 85020View on a mapPublished · Updated
Lower Oct–Dec, May–Aug from $320 a night all-in
Choose dates for live rates.
SpaRator Expert Rating
SpaRator 6.5: ModestSpa core 7.5
An average of the Spa Treatments and Spa Facilities scores.
6.5 Modest overall · Spa: Thermal Complete · guests rate it 3.9 on Google
8th of 10 in Phoenix, October 2026
A stay record guests rate low, beside a new spa now open and bookable.
Spa & Fitness at The Peak is open and bookable, with massages from $195 and steam, sauna, whirlpool and cold plunge listed. The hotel does not say if non-treatment guests may use them. Press dates the opening to mid-September, and no guest has reviewed it. The stay drags: construction or closures in 158 of 507 stays, front-desk failures in 52. Right for water-park families near Piestewa Peak's hiking trails who treat the spa as unproven, wrong for anyone booking on the spa.
Pricing and Availability
- Peak
- Jan–Apr
- $440–$500
- Lower
- Oct–Dec, May–Aug
- $320–$340
a night all-in
Live rates for your dates load here. Compare Booking.com, Expedia, Hotels.com, Kayak and Agoda below.
Hotel's own website602-997-2626
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Rate notes, fees and tax
Our 27 Feb 2027 check: from $479 a night. Our 21 Aug 2027 check: from $359 a night.
- 27 Feb 2027 check
- 27 Feb 2027 from $479 room, $581.18 all-in.
- 21 Aug 2027 check
- 21 Aug 2027 from $359 room, $445.50 all-in.
- Rate notes
Fee stack: $35 a night resort charge per room, pre-tax, billed $39.57 with tax; 13.07% tax on the room and the charge; spa services carry a 20% service charge at check-out; parking and pet terms unconfirmed Rates correct as of October 2026, read on Hilton's booking engine for two adults, one room and one night, both dates the same suite on the public Flexible Rate, with all-in meaning the room plus the $35 charge and 13.07% tax on both, before spa services and tips.
A pricing-review trigger stays active because the renovation is unfinished and the Agave Suites' reopening is unconfirmed, while the new spa takes online bookings and the booking pages show no closure or phase notice, so a close-in rate may differ from these checks.
Spa Treatments
Spa & Fitness at The Peak is open and bookable, with a priced menu and massages from $195. Treatments book online and by phone. Massages start with the 50-minute Peak Signature at $195 and run to $340 for the 80-minute CBD and Salt Stone, and the menu adds facials, body treatments including Reflexology, set packages and waxing. A 20% service charge lands at check-out and cancellations need 24 hours' notice. No guest has reviewed it, as of October 2026.
Spa Facilities
The open spa lists steam, sauna, whirlpool and cold plunge, but access without a treatment is not stated. Its own wording names "steam and sauna, a heated whirlpool and cold plunge, a pristine pool," and swimsuits are required in the vitality garden. Ten of 20 other spa hotels we have rated list four or more thermal elements, matching the Peak's four. Hotel pages give no room count, footprint or rule on use without a treatment. Arizona Foothills Magazine reports 25,000 square feet, and no guest has described any of it.
Wellness Programs
Hilton at the Peak bundles daily fitness classes into its nightly resort charge, though the schedule and disciplines are unpublished. Sixteen of 46 other spa hotels we have rated with a published figure include seven or more classes a week, and 23 include none. That same charge adds health-club access for four, the four-acre water park, nine-hole miniature golf and tennis-court access, all resort-owned. Press describes a 5,000-square-foot gym, and no guest has described the classes or the gym, as of October 2026.
Staff & Service
Staff at the Peak draw as much praise as complaint, and front-desk and check-in problems rose in the latest year. Those failures appear in 52 of 507 stays, and the share roughly doubled over the latest year. Praise and complaint run almost exactly level. Service overall is the main complaint in about one stay in ten, a little under the typical among other spa hotels we have rated. A Google reviewer in August 2026 wrote the front desk "could care less."
Experience
Guests at the Peak rate stays low, with construction reported through September, though the spa is open and Agave Suites are bookable. The spa takes bookings, and Agave Suites are bookable. Reviews average 3.07 of 5 against a median of 4.48, with every other spa hotel we have rated higher. Construction or a closed amenity shows in nearly a third of stays, and the latest twelve months fell below the twelve before. No completion date is stated, so a stay now may still touch construction.
Value for Money
Hilton at the Peak prices a peak-night suite about half the typical peak rate, but nothing says spa use is included. On a peak Saturday, 27 February 2027, an entry suite on the flexible rate went for $581.18 all-in, including the resort charge and tax. Among other spa hotels we have rated, a typical peak night runs $1,095.40. No room rate is said to buy spa use. A Google reviewer in September 2026 wrote, "The place is not worth the price it charges."
Spa Facilities
15 spa facilities: 11 available, 2 not available, 2 not confirmed
Available
11Beauty Services Six facials on the spa's menu, Peak Radiance, The Drench, Vitamin C Brightening, Gentlemen's, Renew + Restore and Timeless Glow, plus brow and lip or chin waxing. No hair or nail service.
Couples Treatments A Couples Signature Massage in the Couples Suite sits on the hotel's menu, 50 and 80 minutes, priced for two.
Cold Therapy A cold plunge in the vitality garden, and The Executive package ends with one. Swimsuits are required, and no cryotherapy chamber is listed.
Fitness Center "complete access to our fitness center and daily fitness classes" on the menu. The hotel publishes no fitness hours or class schedule, and press coverage describes a 5,000-square-foot center.
Fitness Classes Included Daily fitness classes are included for two in the resort charge and on the menu, seven a week. Disciplines, schedule and hours are not published.
Full-Service Spa Spa & Fitness at The Peak, new, with a priced online menu of 23 services. Press places the opening in mid-September 2026, and the hotel's own pages state no treatment-room count or footprint.
Hot Tub and/or Jacuzzi A heated whirlpool in the vitality garden. Press adds a heated jacuzzi, and the count is not stated.
Pool Facilities A "pristine pool" on the spa menu plus the resort's four-acre water park with a half-mile lazy river and "multiple sparkling pools." The hotel gives no pool total.
Sauna "steam and sauna" on the hotel's own menu for the new spa, count not stated.
Steam Room "steam and sauna" on the hotel's own menu. Press calls it a eucalyptus steam room.
Wellness Programs Daily fitness classes come with the resort charge for two guests. Disciplines, schedule and hours are not published.
Not available: Hammam, Himalayan Salt Room.
Not confirmed: Adults-Only Pool or Area, In-Room Spa Treatments.
Other Spa Facilities
A Mother-to-Be massage for the second and third trimesters, a Peak Performance massage using Hypervolt percussion, The Executive package combining a sports massage, a Gentleman's facial and a cold plunge, and two $390 packages, Thrive, Flourish & Prosper (a massage and a facial) and Restoration & Radiance (an exfoliation, a massage and a facial), also sit on the menu. Reflexology is listed with the body treatments. Body treatments are built on agave, citrus and desert botanicals, lockers and fully appointed locker rooms sit on the menu, and press coverage describes a retail shop.
Spa Menu, Prices and Policies
- Massage$195–$240 · 50 min$260–$340 · 80 min
- Couples massage$390 · 50 min for two$520 · 80 min for two
- Facial$195–$245 · 50 min$275 · 80 min
- Body treatment$210–$275 · 50 min
- Waxing$35 · 20 min
- Package$390–$450 · about 100 min$390 · about 110 min
- Massage enhancement$20–$40 · add-on
- Skin enhancement$30–$40 · add-on
- Signature treatmentThe Peak Signature Massage50 min · $195
- Spa hoursMonday to Saturday 8 a.m. to 8 p.m., Sunday 8 a.m. to 6 p.m., per the spa's online booking page.
- GratuityA 20% service charge is added to all spa services at checkout.
- AccessSteam, sauna, heated whirlpool, cold plunge, pristine pool, locker rooms, fitness center, daily fitness classes. Wet facilities for in-house guests without a treatment: not stated.
- Ages18 and older.
- CancellationAt least 24 hours' notice is required or the full value is charged. Arrive 30 minutes early. A credit card is required to book.
Hotel Facilities
6 hotel facilities: 4 available, 2 not confirmed
Available
4Restaurants The Living Room runs daily 7 a.m. to 10 p.m., with The Peak Canteen poolside serving dining Sunday to Thursday 11 a.m. to 4 p.m. and Friday and Saturday 11 a.m. to 5 p.m. Pantry, in the lobby, is grab-and-go, not a restaurant.
Bar The Living Room bar and the Canteen's poolside bar, Sunday to Thursday 11 a.m. to 5 p.m. and Friday and Saturday 11 a.m. to 6 p.m.
Tennis The booking engine's resort-charge text lists tennis-court access for two. Court count unconfirmed.
WiFi Guest high-speed internet sits in the resort charge per the booking engine.
Not confirmed: Free Parking, Pets Allowed.
Other Hotel Facilities
All inventory is suites: Ocotillo Suites with one king or two queen beds and a sofa bed, Ambassador Suites at 880 square feet with a table for eight to ten and a full and half bath, and newly transformed Agave Suites. Two hundred eight Ocotillo Wing suites have been fully open since about May 2026 per press, with no total key count published. Peak Water Park runs Sunday to Thursday 9 a.m. to 6 p.m. and Friday and Saturday 9 a.m. to 7 p.m. Over 50,000 square feet of meeting space. Opened in 1977 per press, the resort sold to Pivotal Group in October 2024 and operates under Crescent Hotels & Resorts and the Hilton flag through a reported $60 million renovation.
About This Hotel
Mid-renovation, the Peak is a four-acre water park resort with a stay record guests rate 3.07 out of 5 across 645 recent stays. Spa & Fitness at The Peak, the new spa, is open and bookable, with massages from $195 and a hotel-listed steam, sauna, whirlpool and cold plunge. No guest has reviewed it as of October 2026.
The Spa, Specifically: Spa & Fitness at the Peak
Spa & Fitness at The Peak replaced the hotel’s former spa and publishes a priced menu: four massage formats with The Peak Signature at $195 for 50 minutes and $260 for 80, a Couples Signature Massage priced for two, six facials from $195 to $275, five body services from $210 to $275, Reflexology among them, two waxing services at $35 and three set packages, with no 60-minute massage on it. A 20% service charge lands at check-out. Its own amenities list runs “steam and sauna, a heated whirlpool and cold plunge, a pristine pool, and fully appointed locker rooms,” with the whirlpool and plunge in a vitality garden where swimsuits are required. That is a full thermal list. No guest has reviewed any of it as of October 2026. Its online booking page lists hours of 8 a.m. to 8 p.m. Monday to Saturday and 8 a.m. to 6 p.m. on Sunday. Wet-room access stays unpublished, footprint and treatment-room count are not given, and treatments were bookable online on 2 October 2026. Press puts the footprint at 25,000 square feet and the treatment count at nine.
Who’s Right, Who’s Wrong
Book it for the water park, the pools and the Ocotillo suites, knowing the stay record is split: recent four- and five-star reviews praise the rooms and the lazy river, while 158 of 507 stays name construction or a closed amenity. Skip it if the spa decides the booking, if consistent service matters, or if a half-finished resort bothers you. That $35 charge walks four into the water park. Translation: the water park is the product, and the spa is still a question mark.

Where It Sits in the Phoenix Market
Against its Phoenix peers the Peak cuts a narrow profile. Royal Palms posts a 50-minute massage from $220 and JW Marriott Desert Ridge from $209, both above the Peak’s $195, while the Peak’s menu names a cold plunge Royal Palms lacks. That $35 resort charge sits $10 under the $45 median across 83 other hotels, bundling water-park and health-club access for four. Sheraton’s owner site and the Biltmore’s fact sheet publish footprints and room counts the Peak does not. Its spa is new, with no guest reviews as of October 2026.
| Hotel | SpaRator | Thermal circuit | Spa access for guests | Peak all-in per night | Off-season all-in per night |
|---|---|---|---|---|---|
| Castle Hot Springs | SpaRator 8.5: Outstanding | Hot + cold | Included | $2,648 | $1,478 |
| The Global Ambassador | SpaRator 7.8: Strong | Hot + cold | With a treatment or membership | $1,764 | $961 |
| Arizona Biltmore, LXR Hotels & Resorts | SpaRator 7.6: Strong | Hot + cold | With a treatment or membership | $1,343 | $710 |
| Sheraton Grand at Wild Horse Pass | SpaRator 7.3: Solid | Heat only | With a treatment or membership | $729 | $606 |
| Arizona Grand Resort & Spa | SpaRator 7.1: Solid | Heat only | With a treatment or membership | $807 | $248 |
| JW Marriott Phoenix Desert Ridge Resort & Spa | SpaRator 7.0: Solid | Heat only | With a treatment or membership | $892 | $983 |
| Royal Palms Resort and Spa | SpaRator 7.0: Solid | Heat only | With a treatment or membership | $1,095 | $428 |
| Hilton Phoenix Resort at the Peak | SpaRator 6.5: Modest | Hot + cold | Not published | $581 | $446 |
| Hilton Phoenix Tapatio Cliffs Resort | SpaRator 6.5: Modest | None | treatment-based only | $529 | $235 |
| Marriott Phoenix Resort Tempe at The Buttes | SpaRator 6.3: Modest | Heat only | Not published | $541 | $233 |
| Market median | 7.1 | $850 | $526 |
Scored on Guidelines v9.9
All-in = room, resort fee and taxes per night, from each hotel's dated rate capture. On a phone: thermal circuit · spa access · peak all-in. Off-season all-in shows on a wider screen.
Is the Hilton at the Peak Spa Worth the Price?
For the water-park family, yes: nights run about $360 to $480 all-in across the year, resort charge and tax included, buying the water park, the pools and an entry suite, with a new priced spa nobody has reviewed as of October 2026. Skip it if the spa, service consistency or a finished resort decides the booking.
When to Book the Hilton at the Peak
January to April is the dear stretch, about a third dearer all-in than the rest of the year, and February is the dearest month, roughly twice December on room rates. December is the cheapest month. There is no weekend premium: Friday and Saturday check-ins run about level with Tuesday and Wednesday, and midweek is the dearer in February and March. No holiday premium shows in the public prices for Thanksgiving week or Christmas to New Year. The non-refundable rate runs about 18 percent under the flexible one.
- January: peak
- February: peak
- March: peak
- April: peak
- May: shoulder
- June: shoulder
- July: shoulder
- August: shoulder
- September: not yet priced
- October: shoulder
- November: shoulder
- December: shoulder
- Peak
- Shoulder
- Low
- Not yet priced
Typical all-in per night: Peak $440–$500 · Shoulder $320–$340
Typical room rate across the main booking sites and the hotel's own site, 13 Oct 2026 to 26 Aug 2027, converted to all-in with the hotel's fee and tax. Months not yet priced are shown hatched.
What Guests Are Saying
TripAdvisor3.7 / 54,713+ reviews
Google3.9 / 55,671+ reviews
Booking.com6.9 / 10471+ reviews, check rates on Booking.com
We loved everything about the place. Location, rooms, cleanliness, and water park.
GoogleSeptember 2026Stay rated 5 of 5
Amazing team, super fun water park, and the renovations to the rooms were spectacular.
GoogleSeptember 2026Stay rated 5 of 5
We called ahead of time to make sure the pool was open. They lied. When we came only the river ranch was open.
GoogleSeptember 2026Stay rated 1 of 5
when I called I was told by front desk agent the renovation was complete and would not interfere with my stay.
GoogleSeptember 2026Stay rated 1 of 5
The place is not worth the price it charges. The advertised mountain view is significantly overstated and does not justify the premium.
GoogleSeptember 2026Stay rated 2 of 5
Location
7677 N 16th St
Phoenix, AZ 85020
Frequently Asked Questions
Where Is Hilton Phoenix Resort at the Peak, and How Far Is the Airport?
Hilton Phoenix Resort at the Peak sits at 7677 N 16th St, Phoenix, AZ 85020, about 10 miles and 15 to 20 minutes from Phoenix Sky Harbor and nine miles north of downtown. Biltmore Fashion Park is 2.1 miles away, and the Piestewa Peak trailheads are about eight minutes out.
Can I Use the Spa Without a Treatment, and What About Non-Guests?
No spa-only day pass is listed, and whether an in-house guest without a treatment may use the steam, sauna, whirlpool or cold plunge is not stated. Its spa menu lists the wet amenities with "complete access to our fitness center and daily fitness classes" as part of the experience, but the wet-room access rule is unpublished. Water-park day passes sell through ResortPass, and the adults-only outdoor area's access rules are also not stated. Spa services are for guests 18 and older, phones are not permitted and a card is needed to book.
How Much Do Treatments Cost, and What Are the Service Charge and Cancellation Rules?
A 50-minute Peak Signature Massage starts at $195 and an 80-minute one runs $260, facials sit at $195 to $275, body treatments including Reflexology run $210 to $275, couples massages cost $390 to $520 for two, set packages run $390 to $450, and waxing is $35. No 60-minute massage is on the menu. A 20% service charge is added at check-out. Cancellation needs at least 24 hours' notice or the full value is charged, and arrival 30 minutes early is requested.
What Thermal Facilities Does the New Spa Have, and What Is Missing?
Its own menu lists steam and sauna, a heated whirlpool and a cold plunge, with swimsuits required for the whirlpool and plunge in the vitality garden. Hammam and salt rooms are absent from the menu and from press coverage of the opening. The hotel publishes no counts or footprint, and no guest has reviewed the new spa as of October 2026.
What Does the Resort Charge Cover, and What Does a Night Cost All-In?
The $35 nightly resort charge, taxed with the room at 13.07%, bills at $39.57 and covers The Peak Water Park, 9-hole miniature golf and health-club access for four, plus tennis-court access and daily fitness classes for two, internet and local calls. Across the year, the middle half of all-in nightly rates runs about $360 to $480, with January to April the dearest stretch and December the cheapest month. Live rates are on the booking links.
Is Parking Free at Hilton Phoenix Resort at the Peak?
Parking terms are unconfirmed, because the hotel's booking pages were not readable. Confirm self-parking and valet costs directly with the hotel before arrival.
Are Pets Allowed at Hilton Phoenix Resort at the Peak?
Pet terms are unconfirmed, because sources conflict on whether pets are allowed and on any fee. Confirm the policy directly before booking.
What Is Open for Dining During the Renovation?
Dining centers on The Living Room, daily 7 a.m. to 10 p.m., and The Peak Canteen poolside, serving dining 11 a.m. to 4 p.m. Sunday to Thursday and 11 a.m. to 5 p.m. Friday and Saturday. Pantry, in the lobby, is a grab-and-go counter, not a full restaurant.
How Renovated Is the Resort Right Now?
Two hundred eight Ocotillo Wing suites have been fully open since about May 2026, while the Agave Suites, as of October 2026, are listed as bookable with no confirmed reopening date. As of October 2026, guests name construction or a closed amenity in 158 of 507 recent stays, so confirm what is open for your dates before booking.
What Does the Fitness Center Offer, and What About Classes?
Daily fitness classes are included for two in the resort charge, and the spa menu lists complete fitness-center access, but the hotel publishes no weekly class schedule, disciplines or fitness hours. Press coverage of the opening describes a 5,000-square-foot center with Peloton and a yoga lawn, and no guest has described the new gym as of October 2026.
What Suite Types and Sizes Are Available?
Every room is a suite: Ocotillo Suites with one king or two queen beds and a sofa bed, Ambassador Suites at 880 square feet with a table for eight to ten and a full and half bath, and the newly transformed Agave Suites. The hotel publishes no total key count, and the 208-suite Ocotillo figure comes from press.
What Are the Check-In and Check-Out Times?
Check-in and check-out times and accessibility information are unconfirmed, because the hotel's booking pages were not readable. Confirm them directly with the hotel before arrival.
How This Analysis Works
Every SpaRator score is built the same way: six equally weighted categories, scored from more than 40 documented data points per property through independent spa and hotel facility research and analysis of thousands of guest reviews, then averaged, never hand-tuned. The result is a consistent, comparable rating across every property we cover. How SpaRator works
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- Platform ratings
TripAdvisor 3.7 of 5 from 4,713 reviews; Google 3.9 of 5 from 5,671 reviews; Booking.com 6.9 of 10 from 471 reviews.
Experience and Staff & Service read 645 TripAdvisor and Google reviews from October 2024 to September 2026, 22 not-stay reviews left out. Reviews from before the October 2024 sale and every review of the former spa are left out, and TripAdvisor's hotel-collected and management-response shares are unavailable.
- Sources
- The hotel's website, its printed spa menu read from page images and its online booking menu, Hilton's booking engine, press coverage, Booking.com, ResortPass.
- Data gaps
- Wet-room access without a treatment, spa location, treatment-room count and footprint, key count, Agave reopening, parking, pets, check-in, check-out, accessibility, fitness schedule, no guest reviews of the new spa as of October 2026, no visit on record.
- Guidelines
- Reviewed under Guidelines Version 9.9
- Version history
- October 2026 SpaRator moves from 6.8 to 6.5 under the Guidelines 9.9 re-score, from 645 TripAdvisor and Google reviews since the October 2024 sale and a rate read on Hilton's engine. Spa & Fitness at The Peak replaces the former Tocasierra Spa & Fitness Center, with a new priced menu and a hotel-listed sauna, steam, whirlpool and cold plunge, no guest review yet as of October 2026. The water park, the 9-hole miniature golf and over 50,000 square feet of meeting space now carry current figures. Added: the Experience and Staff & Service reads and the construction record.
Commission from partner bookings never affects a SpaRator score.
