The Phoenician, a Luxury Collection Resort, Scottsdale
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This SpaRator score weighs 40+ data points across six equally weighted categories, drawn from hotel data, booking platforms and 6,930 guest reviews from TripAdvisor, Google and Booking.com, and calibrated against 17 Scottsdale spa hotels. How SpaRator works
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Spa Hotels · Spa Pricing and Resort Fees · Wellness Travel · Hot Springs and Bathing Traditions
6000 E Camelback Rd, Scottsdale, AZ 85251View on a mapPublished · Updated
Cheapest Dec, Jun–Aug from $491 a night all-in
Choose dates for live rates.
SpaRator Expert Rating
SpaRator 6.8: ModestSpa core 7.3
An average of the Spa Treatments and Spa Facilities scores.
6.8 Modest overall · guests rate it 4.6 on Google
12th of 17 in Scottsdale, October 2026
The spa opens only with a treatment, and its named therapists make one worth booking.
Access is the deal: the hotel sells no day pass, and one facial, massage, body treatment or combined manicure and pedicure opens the spa for the whole day. Twenty-four treatment rooms sit behind that gate, with therapists praised by name, including Gary. Honest limits: a guestroom and suite refresh is under way as of October 2026, and the cold shower has not worked for guests. Right for a spa day that starts with a treatment; wrong for free access, a cold plunge, or finished rooms.
Pricing and Availability
- Peak
- Feb–Apr
- $1,110–$1,350
- Cheapest
- Dec, Jun–Aug
- $491–$690
a night all-in
Live rates for your dates load here. Compare Booking.com, Expedia, Hotels.com, Kayak and Agoda below.
Hotel's own website(480) 941-8200
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Rate notes, fees and tax
Our 27 Feb 2027 check: from $1,690 a night. Our 21 Aug 2027 check: from $379 a night.
- 27 Feb 2027 check
- 27 Feb 2027 from $1,690 room, $1,973.07 all-in. That is the hotel's own listing, a 1 Bedroom Executive Suite (the entry Superior King was not offered that night). A Superior King on 13 Mar 2027 lists at $1,025 room, $1,221.16 all-in. Rate class not captured.
- 21 Aug 2027 check
- 21 Aug 2027 from $379 room, $490.72 all-in. Six booking sites show this one price, room type not given. The hotel's own August 2026 quotes for late July 2027 ran far higher, so read summer as early public rates.
- Rate notes
Fee stack: $55 resort fee a night plus lodging tax; parking $30 self or $50 valet a night; 20% spa service charge Rates correct as of October 2026; verify current availability via the booking links above.
A guestroom and suite refresh under way as of October 2026 keeps a pricing review active through 2027.
Spa Treatments
Therapists at The Phoenician Spa draw repeat praise by name, though some guests report massages cut short. Its 24 treatment rooms run double the median of 12 across 9 Scottsdale hotels. Gary, a massage therapist, draws praise from 13 guests, and guests name 11 therapists more than once. Massages from $225 run 50 or 80 minutes. About one spa review in eleven reports a treatment problem. Canyon Suites guests book the same menu and rooms.
Spa Facilities
Only treatment guests reach the spa's sauna, steam room, hot tub and rooftop pool, and guests report the cold shower not working. It has four of six tracked wet facilities, above a median of 3 across 16 Scottsdale hotels. The Personal Spa Ritual's cold shower has not worked for guests across multiple reports, and the hotel publishes no repair date, so treat this as a heat suite, not a circuit. Men's and women's sets are separate, and a stand-alone pedicure opens nothing. Canyon Suites guests use it too.
Wellness Programs
The Phoenician's resort fee covers a morning outdoor class every day, and treatment guests get more classes free. Seven classes a week ride on the fee, level with the Scottsdale median of 7 across 9 hotels, and 22 are free with a same-day treatment. Extra classes cost $35 for resort guests, and no class opens the spa without a treatment.
Staff & Service
Front-desk complaints turn up in about one in eight stay reviews, while guests single out restaurant and concierge staff for praise. That is 44 of 358 stay reviews, and service is the main complaint in 13.7% of them, against an Arizona median of 9.7% across 17 hotels. Named staff include Christine at Mowry & Cotton and Paula at the concierge desk. Guests call management replies canned.
Experience
While the guestroom and suite refresh runs as of October 2026, expect uneven rooms at the resort. Recent stay reviews average 4.24 against a median of 4.58 across 5 Scottsdale hotels, below all five. Room-condition complaints appear in about one stay review in five, and recent TripAdvisor guests rate stays about a point under Google guests. Hotel materials and guests both describe the refresh as of October 2026, while the tourism board, not the hotel, supplies the October completion date.
Value for Money
At the resort, peak nights run high and spa access needs a treatment, though one treatment buys the whole day. On a peak Saturday, 13 March 2027, a Superior King lists at $1,221.16 all in, against $900, the median of 9 Scottsdale hotels. Treatments carry a 20% service charge, and the resort fee and paid parking sit on top. One treatment still opens the spa all day.
Spa Facilities
15 spa facilities: 11 available, 4 not confirmed
Available
11Beauty Services Six-chair Drybar, Wednesday to Sunday, and a Nail Lounge with six pedicure and four manicure stations; only a combined manicure and pedicure opens the spa
Adults-Only Pool or Area The spa and rooftop pool are 18+; a second adult-only pool sits on the main deck
Couples Treatments Couples massage, 50 or 80 minutes, by phone; the men's and women's circuits are separate
Fitness Center The spa's fitness center; personal training in 30- or 60-minute sessions
Fitness Classes Included 7 a week on the resort fee, 22 with a same-day treatment; extras $35 for resort guests
Full-Service Spa Three stories, 24 treatment rooms including a couple's suite, opened March 2018
Hot Tub and/or Jacuzzi 10-minute vitality hot tub per locker room
Pool Facilities Rooftop spa pool 67 feet long, up to 3.5 feet deep, 47 loungers, 8 cabanas booked with a treatment; 9:30 am to 5:30 pm
Sauna 5-minute dry sauna in each locker room
Steam Room 5-minute steam in each locker room; guests report outages at times, latest September 2026
Wellness Programs Guided Wellness Walk and Outdoor Flow Yoga; aerial classes by registration
Not confirmed: Cold Therapy, Hammam, Himalayan Salt Room, In-Room Spa Treatments.
Other Spa Facilities
Massage Longer, enhancements such as the $60 CBD Relief, personal training in 30- or 60-minute sessions and rooftop cabana rentals sit beyond the base menu, and the hotel publishes no prices for most of them.
Spa Menu, Prices and Policies
- Massage$225–$285 · 50 min$325–$385 · 80 min
- Body$225–$285 · 50 min$325–$385 · 80 min
- Facial$235–$310 · 50 min$335–$425 · 80 min$510 · 100 min
- Elements of Wellness$225–$310 · 50 min$325–$410 · 80 min$450 · 110 min
- Nails$95–$125 · 50 min$125–$135 · 80 min
- Signature treatmentHimalayan Salt Stone Ritual50 min · $225
- Spa hoursSpa facilities are open daily from 9:30 a.m. to 5:30 p.m. Treatments run 10:00 a.m. to 5:00 p.m.
- GratuityA 20% service charge is added to your treatment total.
- AccessSpa facilities, locker rooms and rooftop pool are reserved for guests having a facial, massage, body treatment or a manicure and pedicure combination, all day.
- AgesYou must be 18 and older with ID in all areas of the spa. Younger guests may use salon services with an adult.
- CancellationCancel 4 hours ahead or pay 50% of the treatment price. A no-show pays full price. Packages, private parties and cabana rentals need 24 hours.
Hotel Facilities
12 hotel facilities: 7 available, 2 not available, 3 not confirmed
Available
7Pets Dogs only, under 40 pounds, $150 a stay, ground-floor casitas
Tennis An hour daily on the resort fee
Bike Rentals Two hours daily on the resort fee
Valet Parking $50 per evening
Golf 18 holes, par 71
Restaurants J&G Steakhouse, Mowry & Cotton, The Phoenician Tavern, afternoon tea
Bar The Thirsty Camel
Not available: Free Parking, Adult Only.
Not confirmed: EV Charging, Airport Shuttle, Apothecary.
Other Hotel Facilities
Across the resort, 585 accommodations break down as 450 guestrooms, 107 casitas, 26 suites and two presidential suites. A multi-tiered pool complex includes the Mother-of-Pearl Pool and a 197-foot waterslide with a 42-inch height minimum.
About This Hotel
The Phoenician is a grand resort where one spa decision shapes the stay: a facial, massage, body treatment or combined manicure and pedicure opens the rooftop pool, sauna, steam and hot tub all day. As of October 2026, a guestroom and suite refresh is under way, so rooms vary in condition. That split is the review.
The Spa, Specifically: The Phoenician Spa
The Phoenician Spa runs 24 treatment rooms across three stories, opened in March 2018. Access follows one hard rule: a facial, massage, body treatment or combined manicure and pedicure opens the whole facility all day, until 5:30 pm, and a stand-alone pedicure does not. What that buys is a heat suite inside each locker room, sauna, steam, hot tub, and the adults-only rooftop pool all day. Guests report the ritual’s cold shower not working from 2024 into 2026, so do not count on a cold finish. The priced menu runs 35 services, with massages from $225 in only 50- or 80-minute bookings and the spa’s own Elements of Wellness set on top. Add a 20 percent service charge at spa check-in. See how a hydrotherapy circuit works if the sauna-to-steam rhythm is the draw. Hours run 9:30 am to 5:30 pm daily.
Who’s Right, Who’s Wrong
Book The Phoenician for a spa day where the entry price is a single treatment: one 10 am treatment buys the pools and heat rooms until close, and Old Town Scottsdale sits under two miles away for dinner. The therapist bench is the reason to choose this spa over a smaller one. Book elsewhere if you want free spa access, a cold plunge, or rooms in finished condition. For month-level pricing, see the Scottsdale season guide before locking dates. Families get the big resort pools, and spa-first guests get the gate.
Where It Sits in the Scottsdale Market
The Phoenician Spa ticks four of six tracked wet facilities, behind Grand Hyatt Scottsdale Resort and Omni Scottsdale Resort & Spa at Montelucia at five each, against a median of 3 across 16 Scottsdale hotels. The spa lists no hammam or salt room, and guests report the ritual’s cold shower not working. Massage pricing lands high: the 50-minute Artisan works out to $270 per 60 minutes against a median of $210 across 11. The Canyon Suites at The Phoenician shares this exact spa on a separate page. On the resort side it trails, and the spa is what you drive here for.
| Hotel | SpaRator | Thermal circuit | Spa access for guests | Peak all-in per night | Off-season all-in per night |
|---|---|---|---|---|---|
| CIVANA Wellness Resort and Spa | SpaRator 8.1: Outstanding | Hot + cold | With a treatment or membership | $837 | $509 |
| Omni Scottsdale Resort & Spa at Montelucia | SpaRator 7.8: Strong | Hot + cold | With a treatment or membership | $842 | $423 |
| Grand Hyatt Scottsdale Resort | SpaRator 7.5: Strong | Hot + cold | Not published | $827 | $352 |
| The Canyon Suites at The Phoenician | SpaRator 7.5: Strong | Heat only | With a treatment or membership | $2,216 | $734 |
| Four Seasons Resort Scottsdale at Troon North | SpaRator 7.4: Solid | Heat only | With a treatment or membership | $1,535 | $553 |
| Sanctuary Camelback Mountain Resort and Spa | SpaRator 7.3: Solid | Heat only | Extra charge | $1,378 | $619 |
| Andaz Scottsdale Resort & Bungalows | SpaRator 7.2: Solid | Heat only | Not published | $853 | $313 |
| Hotel Valley Ho | SpaRator 7.2: Solid | Heat only | Included | $911 | $268 |
| The Scottsdale Resort and Spa, Curio Collection by Hilton | SpaRator 7.1: Solid | Hot + cold | Extra charge | $574 | $147 |
| ADERO Scottsdale Resort, Autograph Collection | SpaRator 7.0: Solid | Heat only | With a treatment or membership | $582 | $285 |
| Boulders Resort & Spa Scottsdale, Curio Collection by Hilton | SpaRator 7.0: Solid | Heat only | Included | $842 | $232 |
| The Phoenician, a Luxury Collection Resort, Scottsdale | SpaRator 6.8: Modest | Heat only | With a treatment or membership | $1,973 | $491 |
| The Scott Resort and Spa | SpaRator 6.7: Modest | None | With a treatment or membership | $823 | $319 |
| Kimpton Miralina Resort and Villas | SpaRator 6.4: Modest | Hot + cold | With a treatment or membership | $523 | $192 |
| Scottsdale Camelback Resort | SpaRator 6.4: Modest | None | With a treatment or membership | $313 | $154 |
| W Scottsdale | SpaRator 6.4: Modest | Heat only | With a treatment or membership | $792 | $419 |
| Mountain House Lodge at Sereno Canyon | SpaRator 5.6: Limited | None | Not published | $1,746 | $720 |
| Market median | 7.1 | $842 | $352 |
Scored on Guidelines v9.9
All-in = room, resort fee and taxes per night, from each hotel's dated rate capture. On a phone: thermal circuit · spa access · peak all-in. Off-season all-in shows on a wider screen.
Is the Phoenician Spa Worth the Price?
Yes for a spa day where all it takes is a single booking: one booked treatment opens the sauna, steam, hot tub and rooftop pool all day. No if you want free spa access, a cold plunge, or polished rooms. A typical night runs about $610 to $1,160 all in across the year.
When to Book the Phoenician
February, March and April are peak, December, June, July and August low, and October, November, January and May sit between. A peak-month night runs about twice a low-month one and about a third above a middle one, and a middle night about half as much again as a low one. No weekend premium shows. Summer looks low on early public rates. Spa hours are 9:30 am to 5:30 pm daily, first treatment 10 am, last ends 5 pm, and treatment prices vary with peak and off-peak times.
- January: shoulder
- February: peak
- March: peak
- April: peak
- May: shoulder
- June: low
- July: low
- August: low
- September: not yet priced
- October: shoulder
- November: shoulder
- December: low
- Peak
- Shoulder
- Low
- Not yet priced
Typical all-in per night: Peak $1,110–$1,350 · Shoulder $830–$1,110 · Low $491–$690
Typical room rate across the main booking sites and the hotel's own site, 13 Oct 2026 to 31 Aug 2027, converted to all-in with the hotel's fee and tax. Months not yet priced are shown hatched.
What Guests Are Saying
TripAdvisor4.3 / 53,197+ reviews
Google4.6 / 53,680+ reviews
Booking.com8.9 / 1053+ reviews, check rates on Booking.com
Gary at the Phoenician spa is a great listener and amazing massage therapist.
GoogleApril 2026Stay rated 5 of 5Cold shower in spa didn't work and didn't have instructions on how to use.
TripAdvisorApril 2026Stay rated 2 of 5There is also one free fitness class on most days, but the rest have a fee.
TripAdvisorOctober 2025Stay rated 4 of 5All the staff are so friendly and warm. Devin and Emily went above and beyond to make our stay memorable!
GoogleApril 2026Stay rated 5 of 5The rooms themselves are also just OK, and appear to not have been renovated in some time.
TripAdvisorMarch 2026Stay rated 3 of 5Instead of the luxury staycation we had planned, it felt like an ordinary hotel stay with limited facilities and little value for the price.
GoogleJuly 2026Stay rated 3 of 5
Location
The Phoenician, a Luxury Collection Resort, Scottsdale
6000 E Camelback Rd, Scottsdale, AZ 85251
Load mapOpens Google Maps
6000 E Camelback Rd
Scottsdale, AZ 85251
Awards: Forbes Travel Guide Four Star Award, 2026 (24th consecutive year) · AAA Five Diamond Award, 2026 (22nd consecutive year) · The Phoenician Spa, Forbes Travel Guide Four Star Award, 2026 · The Phoenician Spa, Ranking Arizona · The Phoenician Spa, Tripadvisor Traveler's Choice, 2023 · Ranking Arizona Best of Business,
Frequently Asked Questions
Where Is the Phoenician, and How Far Is the Airport?
At 6000 E Camelback Road, with Phoenix Sky Harbor about nine miles and 20 minutes away. Old Town Scottsdale sits under two miles away. No airport shuttle is confirmed, so plan on driving or ride-share.
Can I Use the Spa Without Booking a Treatment?
Not from the hotel: it sells no spa day pass, and a facial, massage, body treatment or combined manicure and pedicure opens the spa all day, while a stand-alone pedicure does not count. As of October 2026, ResortPass, a third-party site, lists a spa pass from $150 covering the sauna, steam, rooftop spa pool, hot tub, relaxation lounge and locker rooms, with a 20% service charge. The hotel's own pages do not list that pass, so its terms are ResortPass's.
What Is the Spa’s Age Policy?
Guests must be 18 or older with ID in the spa and on the rooftop pool. Younger guests may use the Drybar and nail salon with an adult.
Does the Spa Add a Service Charge?
Yes, 20 percent on the treatment total, which guests report paying at spa check-in before the service.
Why Did My Treatment Cost More Than the Menu Price?
Because treatment prices vary with peak and off-peak times. One January 2026 guest paid $290 against a $235 list price. Confirm the number when you book, not when you pay.
What Does the Resort Fee Cover?
$55 a night plus lodging tax per room. It includes a daily beer tasting for two, two hours of bikes, the morning outdoor yoga class, an hour of tennis with racquets, and higher-speed Wi-Fi. Parking is extra.
How Much Is Parking?
Self-parking is $30 a night and valet is $50 per evening for resort guests.
What Is the Spa’s Cancellation Policy?
Four hours' notice for treatments, then 50 percent inside that window, and a no-show pays the full price. Packages, cabanas, private parties and personal training need 24 hours.
What Is the Personal Spa Ritual?
A self-guided warm-up inside each locker room: five minutes of sauna, five of steam, a 30-second cold shower, and time in the vitality hot tub. Arrive 30 minutes early. Guests reported the cold shower not working from 2024 into 2026, so do not count on a cold finish.
Is the Phoenician Spa a Forbes Five-Star Spa?
Not as of 2026: Forbes Travel Guide rates The Phoenician Spa Four-Star for 2026. The spa first earned Five-Star in 2020.
What Is the Difference Between the Phoenician and the Canyon Suites?
With 60 rooms, The Canyon Suites at The Phoenician is the smaller sister hotel and shares this spa. Main-resort stays draw on 585 accommodations.
How Large Is the Spa?
It runs 24 treatment rooms over three stories, opened in March 2018. No hotel page publishes a square-footage figure.
Are Pets Allowed?
Dogs only, under 40 pounds, two per room, in ground-floor casita rooms, for $150 a stay. Pets stay out of pools and restaurants.
How This Analysis Works
Every SpaRator score is built the same way: six equally weighted categories, scored from more than 40 documented data points per property through independent spa and hotel facility research and analysis of thousands of guest reviews, then averaged, never hand-tuned. The result is a consistent, comparable rating across every property we cover. How SpaRator works
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- Platform ratings
TripAdvisor 4.3 of 5 from 3,197 reviews; Google 4.6 of 5 from 3,680 reviews; Booking.com 8.9 of 10 from 53 reviews.
- Sources
- Thephoenician.com spa, spa FAQ, Personal Spa Ritual, resort-fee, history and amenities pages, the spa's booking engine (menu read 6 October 2026), Forbes Travel Guide, ResortPass.
- Data gaps
- The spa footprint and suite breakdown (press-only), the booking-engine room rate and cancellation terms, summer 2027 rates, the cold-shower and steam-room repair dates, the refresh completion date, in-room treatments, the ResortPass relationship, and no site visit.
- Guidelines
- Reviewed under Guidelines Version 9.9
- Version history
- October 2026 SpaRator moves from 8.5 to 6.8 on the Guidelines 9.9 recalibration. Corrections a booker can act on: guests report the Personal Spa Ritual's cold shower not working, so do not count on a cold finish, massages are 50 or 80 minutes, we no longer print a spa square-footage figure because only press sources carry one, and we date the guestroom and suite refresh as of October 2026, with the completion date unpublished. We added the priced 35-service menu, the $35 extra-class figure, and the ResortPass third-party spa pass.
Commission from partner bookings never affects a SpaRator score.